My name is Michael “Medium Rare” O’Donnell and I started Cave Tools back in 2013 with the goal of creating superior barbecue and cooking tools backed by the best customer service in the industry. Many of my friends and family said it couldn’t be done. They would say things like, “The grilling industry is dominated by only a few major brands. What can you provide that they can’t?”
At face value, this was true, but I knew that these major brands had grown fat and lazy. Over the years, shareholders had demanded more and more profits, and they responded by manufacturing lower quality products in mass quantities and cutting back on customer support.
I had a hunch that Cave Tools could fill the void that these big brands left behind.
We combined our vision with some good old fashioned American hard work and Cave Tools started to grow. Customers starting writing in to us expressing how satisfied they were with their products and how surprised they were that our customer service actually follows up on every order to make sure the transaction went smoothly. Crazy Right?
As our customer base grew, we decided to give more back. We developed our own barbecue recipe book with step by step instructions and tutorial videos. We created an internal meat temperature guide and built the Cave Tools member’s area to be an educational resource for all things grilling. Instead of charging, we decided to offer all of this great information for free to our customers as our way of saying thank you.
What started out as a small company with a BIG vision has grown to touch the lives of thousands of people throughout the United States and abroad. No matter how large we get, we will always stay true to our Entrepreneurial Roots because hard work and perseverance is in our blood.
When you purchase from Cave Tools, you get much more than just a cooking product. You become part of the Cave Tools community where we treat you like family.
Thank You For Being Amazing,
Michael “Medium Rare” O’Donnell
Cave Tools - Owner